F.A.Q.

 Most frequently this issue can be solved by restarting your device. If that doesn't resolve the problem try uninstalling and reinstalling the game. Finally, confirm that your headset has enough memory.

To check your Quest's storage:
1. Put on your headset.
2. Select the Settings (gear icon) button in the toolbar menu.
3. Select storage.

If you have tried the solutions above and are still experiencing a crash or black screen, please email the following information to support@gametriclabs.com
Is this your first time opening the game?
Where were you in the game when it crashed?
What were your last actions? What items were you interacting with? 

 If you are experiencing issues with the frame rate, please completely restart your device. If the problem continues, uninstall and reinstall the game. Next, check to see if other games on your HMD are also experiencing the same issue- if so, please contact your headset manufacturer. If the problems continue after these steps, please email us at support@gametriclabs.com with the following information:

• Where were you in the game when this issue occurred?
  What were you interacting with?

 If you are experiencing these issues with your in-game hands, please completely restart your device. Afterward, go into your HMD’s settings and reset the Guardian, Chaperone, or playspace boundaries and height settings. If the issue continues, uninstall and reinstall the game.

If this issue continues after these steps, please email us at support@gametriclabs.com with the following information:

• Are other games on your HMD experiencing this same issue?
  Please attach an output log to your email (instructions below)